Free tool
Missed Call Revenue Calculator
Every unanswered call is a patient who is now dialling someone else. Enter your numbers to see what that costs per month and per year — and what catching those calls would be worth.
Include after-hours, weekends and calls that rang out while your team was with a patient.
Of the calls you do answer, how many end up on the calendar.
Lost revenue / month
$0
Lost revenue / year
$0
That is 0 appointments a year that rang your clinic and never got booked. An AI front desk that catches even most of them pays for itself many times over — the system runs at $1,200 a month, or $14,400 a year.
First-appointment value only. Patients who return three to five times a year are worth several times this, so treat the output as the conservative floor.
Behind the numbers
Where these benchmarks come from
How many calls does a clinic actually miss?
Independent analysis of US local businesses found a live person answers about 37.8% of incoming calls. Clinics where staff are chairside or in treatment rooms most of the day sit at the lower end. Your phone system report will tell you the exact number — look for calls that rang out, hit voicemail, or came in after hours.
Does every missed call really equal lost money?
No, and the calculator does not assume that. It applies your close rate, so only the share of calls that would have booked counts. What it does not count is the follow-on value: a new patient who comes back three to five times a year is worth several times the first appointment.
Why not just add voicemail or a call service?
Between 80% and 86% of callers who reach voicemail hang up without leaving a message, and about 62% call a competitor instead. Human answering services help, but they cannot book into your calendar or answer treatment-specific questions, so callers get a message taken rather than an appointment made.
Want the real number instead of an estimate?
We audit your clinic for free — including calling your line the way a patient would — and send you what actually happens to your calls.